Privacy Policy — Gameloops Apps

Effective date: August 5, 2026

1. Scope

This Privacy Policy applies to mobile applications, games, and related digital services published by Gameloops that link to this policy, collectively referred to as the "Apps."

The features and data practices of individual Apps may differ. Some Apps may operate entirely on your device, while others may include accounts, cloud storage, artificial intelligence features, analytics, subscriptions, or other online services.

Where an App provides an additional privacy notice describing a feature or data practice specific to that App, the app-specific notice forms part of this Privacy Policy.

This Privacy Policy does not apply to third-party websites, services, or applications that Gameloops does not control.

2. Information We May Collect

Depending on the App and the features you use, we may collect or process the following categories of information.

Information You Provide

This may include:

  • Email address or account information
  • Information submitted through Sign in with Apple or another authentication provider
  • Messages sent to customer support
  • Feedback, survey responses, or bug reports
  • Text, answers, recordings, documents, images, or other content you choose to submit
  • Information you voluntarily enter into an App

We collect only the information necessary to provide the feature you are using.

Content Stored on Your Device

Many Gameloops Apps use local-first storage. Information such as practice history, notes, answers, settings, saved items, progress, plans, or other app content may be stored only on your device.

Unless an App clearly offers cloud backup, account synchronization, an AI feature, or another online feature, locally stored content is not transmitted to Gameloops.

Deleting the App generally deletes its locally stored information, subject to your device backup settings.

Account and Cloud Data

Apps that offer accounts may collect an email address, an authentication identifier, or information provided through services such as Sign in with Apple.

Where an App offers cloud backup, synchronization, or account-based history, the relevant content may be stored on servers operated by Gameloops or its hosting providers.

Passwords, where used, are stored using appropriate cryptographic protection and are not stored as readable plain text.

AI-Assisted Features

Some Apps may provide AI-assisted analysis, feedback, recommendations, generated content, scoring, transcription, or conversational features.

When you use one of these features, the information required to generate the result may be transmitted securely to Gameloops servers and to an AI service provider.

Depending on the feature, this information may include:

  • Text you submit
  • Answers or practice responses
  • Audio or speech transcripts
  • Images or documents you intentionally upload
  • Instructions and contextual information needed to generate the response

Gameloops does not use your private app content to train its own AI models.

We require service providers to process information only for providing the relevant service and subject to their applicable security and data-processing commitments. The specific AI provider may vary by App or feature.

Do not submit highly sensitive personal information to an AI feature unless it is necessary for the feature and the App explicitly asks for it.

Voice and Audio

Some Apps may allow you to record speech or use voice input.

Depending on the App, audio may:

  • Be processed on your device;
  • Be converted into text using your device's speech-recognition service; or
  • Be securely transmitted to a speech-recognition or AI provider for analysis.

The App will request microphone permission before accessing your microphone. An App's interface or app-specific notice will explain how its voice feature operates.

Device and Technical Information

We or our service providers may automatically process limited technical information such as:

  • App version
  • Operating-system version
  • Device type
  • Language and region
  • Anonymous installation or app-user identifier
  • Crash and diagnostic information
  • IP address
  • Request timestamps
  • General network and performance information

This information may be used to operate the Apps, prevent abuse, diagnose technical problems, secure our services, and understand general product performance.

Analytics

Some Apps may use analytics services, including services such as Firebase Analytics, to understand how features are used and improve app performance.

Analytics information may include app launches, screen views, feature interactions, subscription events, app version, device type, and an anonymous identifier.

We do not intentionally include the private text, answers, recordings, notes, or documents you submit to an App within analytics events.

Notifications

Apps that offer reminders may use local notifications scheduled on your device.

Some Apps may also use remote push notifications. In that case, the notification provider may process a device push token and delivery information required to send the notification.

You can disable notifications through your device settings.

3. Purchases, Subscriptions, and Trials

Gameloops Apps may offer:

  • Auto-renewable subscriptions
  • Free or discounted trials
  • Introductory or promotional offers
  • Consumable in-app purchases
  • Non-consumable purchases
  • One-time feature unlocks

Purchases made through the Apple App Store or Google Play are processed by the relevant platform provider. Gameloops does not receive or store your complete payment-card number, bank-account information, or platform password.

The platform provider may supply Gameloops or its purchase-management provider with limited transaction information, including:

  • Product or subscription identifier
  • Transaction or receipt identifier
  • Purchase date
  • Subscription status
  • Trial or offer status
  • Renewal and expiration dates
  • Cancellation, billing, refund, or revocation status
  • Storefront country or region
  • An anonymous app-user or purchase identifier

We use this information to:

  • Confirm purchases
  • Unlock paid functionality
  • Restore purchases
  • Maintain subscription access
  • Prevent fraud or duplicate access
  • Respond to purchase-support requests
  • Measure subscription and product performance
  • Maintain accounting and business records

Some Apps may use RevenueCat or a similar service to validate purchases and manage subscription entitlements. Such providers process purchase identifiers and entitlement information on our behalf.

Billing, payment authorization, renewal, cancellation, and most refund decisions are managed by Apple, Google, or the platform through which you purchased the product.

Deleting an App does not automatically cancel an active subscription. Subscriptions must be managed through the account settings of the platform where the purchase was made.

4. How We Use Information

We may use information to:

  • Provide and operate the Apps
  • Deliver requested features and AI-generated results
  • Save and synchronize user progress
  • Authenticate accounts
  • Validate purchases and subscriptions
  • Provide customer support
  • Restore purchased access
  • Improve functionality and usability
  • Monitor reliability and diagnose errors
  • Protect our Apps and servers from fraud, spam, and abuse
  • Enforce applicable terms and platform requirements
  • Comply with legal, tax, accounting, or regulatory obligations

We do not use private app content for unrelated advertising.

5. Tracking, Advertising, and Data Sales

Gameloops does not sell personal information to data brokers or advertisers.

Unless an App clearly discloses otherwise, Gameloops Apps do not track users across applications or websites owned by other companies for advertising purposes.

If a future App uses advertising, personalized advertising, tracking technologies, or advertising identifiers, that practice will be disclosed in the App, its App Store privacy information, and this Privacy Policy before such data is collected.

Where required, the App will request permission through the applicable platform tracking-consent framework.

6. Service Providers

We may use third-party providers to perform services on our behalf, including:

  • App-store payment processing
  • Purchase and subscription management
  • Cloud hosting
  • Database storage
  • Authentication
  • Analytics
  • Crash reporting
  • AI inference
  • Speech recognition
  • Email delivery
  • Customer support
  • Security and abuse prevention

These providers receive only the information reasonably necessary to perform their services. Their processing may also be subject to their own privacy policies and contractual obligations.

Apple and Google independently process information associated with your platform account and purchases under their respective privacy policies.

7. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information based on one or more of the following:

  • Performance of a contract, such as providing an App or paid feature
  • Your consent, such as microphone or notification permission
  • Our legitimate interests in operating, securing, and improving the Apps
  • Compliance with legal obligations
  • Protection of users, Gameloops, and others from fraud or security threats

You may withdraw consent through the relevant App or device settings. Withdrawal does not affect processing that occurred before consent was withdrawn.

8. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods depend on the type of information:

  • Local content remains on your device until you delete it or uninstall the App.
  • Account and synchronized content is retained while your account remains active, unless a longer period is legally required.
  • AI requests may be processed temporarily to generate a response. Retention by an AI provider depends on the provider and configuration used by the relevant App.
  • Purchase records may be retained while necessary to maintain entitlements, respond to disputes, prevent fraud, and meet accounting or legal requirements.
  • Support communications may be retained as necessary to resolve the request and maintain a record of the resolution.
  • Analytics and diagnostic information is retained according to our configured retention settings and the policies of the relevant service provider.
  • Security logs may be retained temporarily to investigate abuse, unauthorized access, or technical incidents.

We may retain anonymized or aggregated information that can no longer reasonably identify a user.

9. Data Deletion and Privacy Choices

Depending on the App, you may be able to delete information directly within the App.

You may also contact Gameloops to request:

  • Access to personal information associated with you
  • Correction of inaccurate information
  • Deletion of your account or server-stored information
  • A copy of certain information
  • Withdrawal of consent
  • Objection to or restriction of certain processing

We may need to verify your identity before completing a request.

We cannot directly delete information controlled solely by Apple, Google, or another independent platform provider. Those requests must be submitted through the relevant provider.

Deleting server-stored data does not necessarily delete local information remaining on your device.

10. International Data Processing

Gameloops and its service providers may process information in countries other than the country where you live.

Where required, we use contractual, technical, or organizational safeguards intended to protect information transferred internationally.

11. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including encrypted network connections and access controls where appropriate.

No method of electronic transmission or storage is completely secure. We therefore cannot guarantee absolute security.

12. Children's Privacy

Unless an individual App clearly states otherwise, Gameloops Apps are not directed to children under 13.

We do not knowingly collect personal information from children under 13 without legally required parental consent.

If you believe a child has provided personal information without appropriate consent, contact us so that we can review and delete it where required.

Apps specifically designed for children may provide a separate or additional privacy notice and may use more restrictive data practices.

13. Health, Education, and AI Limitations

Unless expressly stated otherwise, Gameloops Apps do not provide medical, legal, financial, psychological, or other regulated professional advice.

Educational scores, AI-generated feedback, recommendations, or predictions are informational tools and may be incomplete or inaccurate. Users should not rely on them as the sole basis for high-impact decisions.

14. External Services and Links

Apps may contain links to websites or services operated by third parties. Gameloops is not responsible for the privacy or security practices of services it does not control.

Review the applicable third party's privacy policy before submitting information to it.

15. Business Transfers and Legal Disclosures

We may disclose information where reasonably necessary to:

  • Comply with applicable law or a valid legal request
  • Protect the security or integrity of an App
  • Investigate fraud, abuse, or unauthorized activity
  • Protect the rights, property, or safety of Gameloops, users, or others

If Gameloops undergoes a merger, acquisition, reorganization, financing, or sale of assets, information may be transferred as part of that transaction, subject to appropriate safeguards and this Privacy Policy.

16. Changes to This Policy

We may update this Privacy Policy when our Apps, service providers, technologies, or legal obligations change.

The effective date at the top will be updated when changes are published. Where required, we will provide additional notice of material changes through an App, its release notes, or another appropriate method.

Use of an App after an updated policy becomes effective is subject to the updated policy, to the extent permitted by law.

17. Contact

For privacy questions or requests, contact:

Gameloops Email: rakib@gameloops.io Website: https://gameloops.io